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TelEm mobile applications

Get more out of your TelEm services
with the NEW mobile applications

FAQ

When do I receive my bill?

TelEm sends out your bill in the first week of the month via postal mail or email.

How to set my mobile data settings?

Before making use of TelCell's mobile data services, make sure your phone settings are

What is my phone number?

Can't remember your mobile number? In 1 easy step TelCell will help you recover your

How to contact the Helpdesk?

The TelEm Helpdesk is open and ready to assist you 7 days a week from 7:00AM

How to recharge my mobile account?

TelCell offers various ways to recharge your mobile account.

How to share and receive credit?

Easily share and receive your mobile credit with friends and family

How to check my data balance?

Do you want to know how much data you have left? Check your data balance in 1 step

How to set TC GO data settings?

Before activating one of TelCell's Prepaid TC GO Plans set your mobile device settings

How to manage my data?

Always running out of data in the middle of the month? Here are 5 easy tips and tricks to

How to recharge my Landline account?

TelEm offers you various way to recharge your Landline account. Top Up online at your

How to add more data and SMS?

Run out of data and SMS in the middle of the month? With a TelCell postpaid Smart plan

How to apply for e-billing?

Get your bills online! Switch to paper-free billing.

How to become a TelCell subscriber?

Visit one of our resellers or TelEm branches and become a TelCell subscriber today!

How to pay my TelEm bill?

TelEm offers various way to pay your bill at your own convenience. Prefer to pay cash

Latest news

TelEm Group urging customers to make payments online to counter new COVID-19 surge

In line with Government’s call for the general population to redouble their efforts to contain the latest surge of the COVID-19 virus on St. Maarten, telecommunication provider, TelEm Group is urging customers to visit company

January 7, 2022

TelEm Group treats movie fans to latest Matrix blockbuster

Pond Island –TelEm Group, in collaboration with Caribbean Cinemas, hosted an exclusive premiere of the fourth installment of the Matrix franchise, Matrix Resurrections to a thrilled audience Tuesday evening. The premiere was a treat for

December 24, 2021

TelEm announces winner of 20 years of FREE Fiber campaign

Pond Island - TelEm Group has announced the winner of its “Unbelievable” TelEm Fiber campaign who takes away a winning prize of 20 years FREE fiber with only two days to go to Christmas. In

December 24, 2021