About Us

The Sint Maarten Telecommunication Holding Company

TelEm Group of Companies is a government-owned family of brands keeping families, friends, businesses, and governments connected. Discover more about us, our services, and our beliefs.

TelEm Group of Companies' employees are always ready to serve and support in providing a range of telecommunications services.

We Offer a Complete Range of Telecommunication Services

TelEm Group of Companies is a proud leader in the local telecommunication market, providing a complete range of telecommunication services to residential and business clients, as well as visitors to St. Maarten. The company prides itself in keeping up with all the latest technological trends, in this continuously evolving market.

The incumbent company, TelEm, provides landline voice and data services, while TelCell N.V. provides mobile voice and data services. International voice and bandwidth is provided by SMITCOMS N.V., and since January 2017, cable television services and internet services are provided by Caribbean Teleview Services N.V.

We Are Proud of Our Commitment to Our Customers and The Community

TelEm Group of Companies is proud of its commitment to its customers and the community. This is evidenced by the important role TelEm Group plays in the island’s cultural and social heritage. Each year you will find TelEm Group and its personnel involved in the promotion of positive projects for the youth, senior citizens, physically challenged and this year especially, women’s affairs.

As an important pillar in the country’s economic framework, TelEm Group works closely with government and other government-owned companies to deliver on its promised Mission and Vision to make customer satisfaction a number one focus. This collaboration with government has seen the development of several important projects in the telecommunication sector that benefits the community and the country.

TelEm Group of Companies' employees are committed to serving its customers and the community.

Mission & Vision

Mission

“To provide a complete line of Telecom services for everyone, everywhere, with 1st class care and driven by superior technology”

Vision

“The best service provider of all communication needs for the citizens and visitors of St. Maarten and beyond”

TelEm’s Core Values are the fundamental beliefs of the organization.

Open & Honest Communication

Open and honest communication is our priority. We always share all relevant information with each other, based on trust.

Customer Oriented

TelEm focusses on internal and external customer needs and customer satisfaction throughout the whole organization. We put the customer first.

Teamwork

We work under all circumstances in harmony with each other to achieve company goals.

Respect

Respect is the willingness to show consideration or appreciation to TelEm as an organization, to our colleagues and more importantly to our customers.

Integrity & Trust

Honesty and sound moral principles, in which promises are made and kept. We maintain strict confidentiality at all times and decisions are made to the benefit of the company and customers and not for personal enrichment.