Upgrade CableNET to TelEm Fiber

TelEm is pleased to now offer existing CableNET customers in Fiber ready areas: Internet, Phone and TV on the islands fastest and most reliable Fiber optic network. Enjoy faster internet now with more download and upload speed! TelEm is upgrading your existing CableNET service to our Fiber Optic Network and will discontinue your current CableNET connection. To make it even better, since you are an existing customer there is no installation fee to upgrade to Fiber!

Fiber Duo Play Packages

Landline & Internet

St. Maarten’s fastest internet without limitations! Watch movies, send e-mails, browse the web, shop online, keep in touch with family and friends. Use the internet the way you want, TelEm has the right package for you. Your usage is unlimited, which means more of everything with the fastest internet connection on Sint Maarten! You can now enjoy Internet on the island fastest and most reliable Fiber network.

PLAN - PRICE

Description

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Duo Play

Convenience

Up to 8MB download

Up to 2MB upload 

Postpaid $55

Prepaid $65

*includes $10 call credit

Duo Play

Comfort

Up to 15MB download

Up to 3MB upload

Postpaid $90

*60 FREE minutes

Prepaid $100

*includes $10 call credit

Duo Play

Fast

Up to 20MB download

Up to 5MB upload

Postpaid $115

*120 FREE minutes

Prepaid $125

*includes $10 call credit

Duo Play

Faster

Up to 30MB download

Up to 5MB upload

Postpaid $170

*120 FREE minutes

Prepaid $180

*includes $10 call credit

Duo Play

Fastest

Up to 45MB download

Up to 10MB upload

Postpaid $250

*150 FREE minutes

Prepaid $260

*includes $10 call credit

Duo Play

Ultimate

Up to 50MB download

Up to 10MB upload

Postpaid $280

*200 FREE minutes

Prepaid $290

*includes $10 call credit

*Postpaid: Free minutes are for calls to TelEm – TelEm or TelEm – TelCell only. Calls to other numbers will be charged seperately. Free minutes will not roll over. 
*Prepaid: For $ 10 more per month, you will receive a $ 10 calling allowance on your phone to make local and international calls. Your $ 10 allowance will be valid for the current month only. Any unused allowance will not roll over to the next month. Free minutes are not included for prepaid, only for postpaid.

Fiber Triple Play Packages

Landline, Internet & TV

TelEm proudly presents: TelTV. TelTV is St. Maarten’s premier IPTV service. With a multitude of television programs to select from, you can enjoy your TV viewing experience all day long from the comfort of your living room couch. Our Triple Play packages are conveniently bundled to include Internet, Phone and TV, providing our customers with convenient service and pricing. You can now enjoy Triple Play on the island fastest and most reliable Fiber network.

PLAN - PRICE

Description

text

text

Triple Play

Convenience

Up to 8MB download

Up to 2MB upload 

Postpaid $90

Prepaid $100

*includes $10 call credit

Triple Play

Comfort

Up to 15MB download

Up to 3MB upload

Postpaid $125

*60 FREE minutes

Prepaid $135

*includes $10 call credit

Triple Play

Fast

Up to 20MB download

Up to 5MB upload

Postpaid $150

*120 FREE minutes

Prepaid $160

*includes $10 call credit

Triple Play

Faster

Up to 30MB download

Up to 5MB upload

Postpaid $205

*120 FREE minutes

Prepaid $215

*includes $10 call credit

Triple Play

Fastest

Up to 45MB download

Up to 10MB upload

Postpaid $285

*150 FREE minutes

Prepaid $295

*includes $10 call credit

Triple Play

Ultimate

Up to 50MB download

Up to 10MB upload

Postpaid $305

*200 FREE minutes

Prepaid $315

*includes $10 call credit

*Postpaid: Free minutes are for calls to TelEm – TelEm or TelEm – TelCell only. Calls to other numbers will be charged seperately. Free minutes will not roll over. 
*Prepaid: For $ 10 more per month, you will receive a $ 10 calling allowance on your phone to make local and international calls. Your $ 10 allowance will be valid for the current month only. Any unused allowance will not roll over to the next month. Free minutes are not included for prepaid, only for postpaid.

What are the costs?
Apply or upgrade now and take advantage of our temporary free installation offer and save USD 126,40! Based on the package of your choice you will pay a monthly recurring fee. Please note that your installation fee covers the cost for bringing the Fiber connection into your home as well as the installation of the connection by a qualified TelEm Group technician or a contractor, who will make the connection to an assigned spot.

What happens if I don’t upgrade to fiber?
To stay connected we kindly ask CableNET customers in Fiber ready area’s to upgrade their services as soon as possible. Soon we will discontinue your current connection and disconnect your services if not upgraded before the indicated deadline. We would like to ensure this transition is seamless, so be sure to follow up without delay.

What happens to my CableTV services?
For customers who also have CableTV services, they will keep their CableTV services. Only your internet package will change from CableNET to TelEm.

Fiber Installation Process
After selecting your TelEm service package you can upgrade your services online. Once we receive your application form the installation process will start immediately. You will be contacted within a couple of days by our TelEm Fiber team to schedule an appointment for your Fiber installation. It’s required for the customer to be at home during the installation process. Once your installation is completed your CableNET service will be terminated.

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Fiber areas

Check to see if you area and street are listed  and apply online or upgrade your services.

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