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TelTV

TelTV+ is St. Maarten’s brand-new IPTV High-Definition television service. Featuring 150 channels and a host of power-packed features for all tele-viewing tastes, TelTV+ is designed to be affordable and caters to all age groups and a diverse St. Maarten community. Key features of TelTV+:

  • Customized packages for Sports, Entertainment or Movie lovers.
  • Personal live recording of shows and events.
  • Option to view programs on cell phones, PC and TV, anywhere and at any time.

Click here for more information about our TelTV+ packages.

TelTV+’s Basic package hosts 100 channels that can be complimented with 3 add-ons: Movie package with 8 channels, Entertainment package with 30 channels, and Sports with 3 channels. You can either individually choose your add-ons or take all with our Premium package which boasts 150 channels.

Click here for more information about our channels.

You can apply online or visit one of our TelEm branches. Once you submit your application you will soon be contacted to finalize the installation process.  Click here to apply online.

TelTV+’s Basic Package, with 100 channels, is $35 per month and Premium Package, with 150 channels, is $75 per month.

Additional packages such as Entertainment and Movies packages is $15 per month. The Sports package is $20 per month.

Click here for more information about out Triple Play Plans.

To optimize your experience on TelTV+ we recommend a minimum DSL or Fiber connection of 12 Mbps.

Click here for more information about out Triple Play Plans.

Your TelTV+ set top box comes with a username & password which provides you with access to 3 simultaneous streams from different devices (i.e. TV, computer, phone, or tablet). Each additional set top box provides you with 1 additional login. A maximum of 5 simultaneous streams is permitted per account.

Setting up your TelTV+ box is as easy as 1, 2, 3!

  • Connect the set top box to your TV via a HDMI or A/V cable, as well as your Ethernet cable (RJ45),
  • Turn on the set top box, once the TV launcher interface of TelTV+ is displayed,
  • Proceed to sign in with your login details (Username & Password provided by Customer Service).

Once you are logged in, begin setting up your profile, once your profile has been created and confirmed, you will automatically be taken to the TelTV+ platform. Next, the main menu will show different options such as, Home, Television, Recordings, TV Guide, Radio, and Settings, for you to choose from as you navigate through your new TelTV+. Once you have arrived at this stage you have the option to personalize your channels and more.

Your TelTV+ Box is ready for you to experience and explore all your favorite channels now.

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Mobile

When you Top-Up your mobile credit this has a maximum duration before your credit expires. Know when your credit is about to expire, and Top-Up on time!

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Top-up ResellersSimply the easiest way to recharge your prepaid account! Top-Up service is available at all TelEm Group offices and at over 150…

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Do you want to help out a family member or friend by sharing your mobile credit? Or do you urgently need credit and are not able to Top-up your…

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In 2 easy steps you will be ready to enjoy your mobile data on the island fastest network. Follow the instructions below:Go to your Settings…

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Don’t wait till next month, but easy add on when needed. The additional requested plan will be charged to your postpaid Smart plan account and…

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Before subscribing to one of TelCell’s data packages, make sure your smartphone is compatibale and has the correct data settings…

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You can request your current data balance and expiration date in one easy step. Compose a text message to the number “111” with the text…

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Landline

TelEm Fixed Prepaid cardsThe TelEm Fixed Prepaid cards are now “MULTI SERVICE Pre-paid Cards” available at all TelEm Group locations and…

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Bill Payment

Now it’s easy to view your account online. Login to your account to view and manage your account details, billing information and history.

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Cash TelEm accepts cash bill payments. You can pay your bill with cash at one of the cashiers at one of the TelEm branch offices…

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All efforts are made to deliver your bill during the first week of the month with payment due 14 days later. For example: You will receive your…

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Sign up for paper-free billing and receive your bill every month via email. With paper-free billing you receive your invoice up to 7 days faster than…

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Helpdesk

The TelEm heldpesk is open daily from 7:00AM – 9:00PM. You can reach the helpdesk for free with a TelCell mobile or TelEm landline number via 611…

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